Topic: poor voice quality

I have been having problems hearing people speak whether I call them or they call me.  There voices go in and out .  I can only listen to part of the conversation. Very choppy.  Acct number 99905

                                  Thanks for  your help.

Last edited by diddley813 (2010-03-05 20:38:34)

Re: poor voice quality

diddley, please provide us with all info requested on the 2 links below.  Thank you

http://forum.voip.com/topic/2008/new-to … his-first/ and
http://forum.voip.com/topic/1010/how-to … r-testing/

Re: poor voice quality

http://mcsord.visualware.com/myspeed/db … ?id=133128



and I do get a ip address

Re: poor voice quality

Is this related to this post?  http://forum.voip.com/post/90973/#p90973

Re: poor voice quality

the two are separate.  this is with my cable modem rom wide open west the other is with the wireless modem from clearwire.  i am considering switching to clearwire if I can get the ata to work with the wireless modem.  If not I will stay with wide open west.

Re: poor voice quality

diddley, your test scores especially jitter and overall mos score seem to be the issue with your voice quality.  What kinda bandwidth are you getting up and down?  Was this test taken directly from pc to modem or thru a router?  If it was thru your router you might want to retest without it and see if you get the same thing.