For what ever reason VOIP was unable to charge my active credit card on January 2nd, and several times after that.  In the last week of January I contacted customer service by phone, indicating that I wanted to reinstate my service, and was instructed on how to input my new expiration date for my credit card, so that I could pay the past due amount.  On 01-31-10 I paid the January payment plus late charge expecting my account to be reactivated, and the February charge deducted from my bank account via my active credit card. 

The notice I received indicated that I needed to return the router, but I wanted my account reactivated, so I did not return the router.

On 02-16-10 VOIP charged my account for $65.00 for the router.

Please reactivate my account 177328 and credit the $65.00 charge for the router to my account.